Cancellation & Refund Policy

To request for a refund, kindly write to Sales@researchunlimited.nlin the below mentioned format. 
 
Subscriber ID
Order ID 
Date of transaction
Reason for requesting for a refund/cancellation of subscription
 
Our effort will be to offer you a pro-rated refund for cancellations, if you choose to cancel the order you made, within 3 days of placing the order.
In such a situation, you will be refunded the value of the remaining subscription period after deducting a service charge of 20% on the original annual value of the cancelled subscriptions. 
 
We will be unable to refund for cancellations made after 3 days from the date of order. 
 
We will specifically write to you confirming this solution within 10 days of receipt of your request. In the event of a cancellation request due to non delivery within 3 days of your order, you are requested to provide us an opportunity to correct the situation within 14 days of your notifying us.
 
In the event that we are unable to have the product delivered to you within this period of 14 days, Research unlimited B.V. will be obligated to refund the entire value of your subscription. In short, you will be refunded for orders that have not been processed by us within 14 days of your order, with our apologies.
 
Please note that our decision will be final and binding.
 
Thanks